Company: Health Mart UAE
Experience Required: 3-5 years of experience in the UAE medical market
Location: Dubai, United Arab Emirates
Job Description
Position : Biomedical Service Engineer
Industry : Medical/Hospital/Healthcare
Skills : Strong interpersonal skills required.
We are currently seeking a highly skilled and motivated Biomedical Engineer to join our dynamic team.
Responsibilities :
- Provide technical support and service for all systems, including new products and product revisions, by offering on-site remedial service, preventative maintenance, product installation, product recertification, and upgrades.
- Collaborate with the Field Service Support Team and Field Service Manager to deliver prompt, courteous, and effective service support to our customer base.
- Complete documentation of service calls and transfer reports to the Field Service Support Center.
- Communicate updates regarding customer database changes related to equipment, operators, location, or accounting information.
- Collaborate with the Field Service Support Team, Product Managers, Quality Assurance, and Technical Support to provide input for new products and product revisions, ensuring documentation and serviceability requirements are met.
- Manage assigned service inventories and ensure the return of all equipment sent to customers.
- Provide timely written reports to service management regarding recommendations, progress, and concerns.
- Resolve difficult situations related to ongoing issues or issues that regional service representatives are unable to resolve.
- Conduct international training for our distribution partners and assist in resolving challenging issues that service distributors are unable to handle.
Requirements :
- Extensive experience in servicing medical and Physio Rehab Equipment for hospitals, clinics, and medical centers in the UAE region.
Desired Candidate Profile:
- Qualification: Relevant Medical Background degree or Bio-Medical Engineers
- Nationality: Preferably Arabic national
- License: Must possess a valid UAE Driving License (own car preferred)
- Job Period: Full-Time
- Language: Good communication skills in English (knowledge of Arabic is an advantage)
Only candidates with medical service experience should apply.